Consulting
We have the pulse of the industry, because we operate as dispute solvers assisting lessees and landlords resolve their retail lease disputes. We talk and consult to industry participants and draw on their knowledge of current issues in constrructing topical and realistic training scenarios.
- As lawyers we understand the legal framework for retail leasing legislation that exists in each State as well as the Competition and Consumer laws which operate nationally.
- As practitioners we have an unsurpassed knowledge of the nature of disputes in the industry and can advise and orientate Centre Manager and Leasing Executives who are faced with the task of resolving the eventual conflicts.
Our Courses
We have conducted over 200 purpose designed education and training seminars for major industry players, over the past 10 years.
Our training programmes run over one or three days. They are built for the client and their team. We incorporate the company’s philosophy and cultural components, workflow practices and understanding of in-house computerised systems. We teach not only the “why” but the “how” of incorporating working to resolve disputes in a principled “win-win” manner. We cover not only the practical processes of commercial negotiation but also emotional intelligence and personal temperament, identification and orientation.
Outcomes
We aim to provide organisations with tailor-made courses for their staff and the participants with an unassailable insight into commercial negotiation techniques and inter-personal principles of shared understanding, against the backdrop of relevant legislation and current market conditions.